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To add configuration information for Google or Microsoft machine language translation services for a portal, a system administrator must provide the configuration.
Important: On-premises clients must have their own Google or Microsoft translation services. For information about the Microsoft translation service, see https://docs.microsoft.com/en-us/azure/cognitive-services/Translator/translator-text-how-to-signup. For information about the Google translation service, see https://cloud.google.com/translate.
Use the following procedure to add configuration information for Google or Microsoft.
●On the Portal Management > Settings > Translation Services page, provide the configuration information for Google, for Microsoft, or for both translation services. A configuration consists of the URL, the key, and the timeout in a JSON string.
For example, for Google, the JSON string looks similar to the following:
Note: Although the United Language Group option appears on this page, this service is not yet available.
A system or portal administrator must configure the Google or Microsoft services for the case on the Portal Management > Cases and Servers > Case Options page for a case. For more information, see Translate with Google or Translate with Microsoft in the Case Options topic.