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You can set the default column template that appears for reviewers when they view a list of entity items in the List pane or the Related pane.
If multiple column templates are available, reviewers can change the entity fields that appear in the List pane by selecting a column template to display.
Use the following procedure to set the default column templates for an entity.
1.To access the entities in a data model, do the following:
a.On the Case Home page, under Case Setup, click Data Models.
b.Click the name of a data model.
Note: When an entity exists in multiple data models, the entity's default column templates are the same in every data model that the entity belongs to.
2.Click the name of an entity.
3.In the navigation pane, click Properties.
4.In the Default column template in List pane list, select the column template that you want to appear by default when items for the entity are displayed in the List pane.
5.In the Default column template in Related pane list, select the column template that you want to appear by default when items for the entity are displayed in the Related pane.
After you set the default column templates for an entity, do the following:
●Add additional entities to the data model. For more information, see Add entities to a data model.
●Add connections between the entities in the data model. For more information, see Add connections between entities.