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To use some Ringtail features, you must provide values for portal options. Use this topic to help you understand the areas affected by setting and changing portal options, and any default values provided.
Only system administrators can change these values.
Ringtail portal options are settings that administrators can change to alter the behavior or appearance of the entire portal and, in some situations, all of the cases in the portal. Only system administrators can access and edit portal options.
Use the following procedure to manage portal options.
1.On the Portal Home page, under Portal Management, click Settings.
2.On the Portal Options page, edit options as need. Hover over the tooltip for a description of each option.
3.To save the changes, click Save.
Note: The options described in this topic are grouped by category. The options in Ringtail appear in alphabetical order.
Update the options described in the following table to set or change the way that Ringtail operates in your environment.
Some of these options may not be visible on the Portal options page.
Option |
Description |
Default |
Affected areas |
Content search service URL |
Set this to the URL where Ringtail can access the content search service. |
No default |
Content search, indexing |
Enable organizations security |
Selecting this option enables security for the Organizations feature in Ringtail, with the following effects: ●Portal administrators who are members of a provider organization can access the Organizations feature. ●Portal administrators can manage only the cases and users associated with their organization. ●Users can be assigned to only the cases associated with their organization. Important: Once you enable the option, the option is no longer visible on this page. If you enable the option in error, contact Ringtail Support for instructions on how to disable the option. |
Cleared |
Portal Management > Organizations |
Enable PDF redaction functionality for cases in this portal. You must also select this portal option to use the Enable PDF annotations case option. When enabled in both the portal and the case, users can: ●Add redactions, highlights, and notes to PDFs. ●Include PDF files as images in a production. These files can be endorsed. ●Control the resolution of PDF page rendering when endorsing PDFs in a production. ●Use page level granularity, which means users can work on individual pages of PDF documents. |
Cleared |
Productions, Pages view |
|
Hit highlight service URL |
To improve performance, hit highlighting can be configured as a separate service. The system administrator needs to install the hit highlight service and provide the URL to use. |
No default |
View pane |
Maximum security question attempts |
The maximum number of failed challenge question attempts before Ringtail locks a user account. |
5 |
Ringtail login |
Nuix ingestion licensing server |
The ingestion licensing server used by all cases in the portal. A valid IP address for this option indicates that ingestions is enabled for all cases in the portal. The ingestion server can share the name and location with the Ringtail analysis server. |
No default |
Ingestions |
Office Online enable Edit mode |
If enabled, allows users to access the Microsoft Office Online features that are available with an Office Online Editing license. For example, edit mode allows reviewers to see formulas and display hidden worksheets, rows, and columns in Microsoft Excel and to display comments in Microsoft Word. Your organization must have an Office Online Volume License with Microsoft to enable this feature. |
Cleared |
View pane |
Office Online URL |
If using an Office Online Server (OOS) with your native file viewer, the URL path to your OOS installation. For example, http://oos. |
No default |
View pane |
Native Viewer WOPI URL |
URL to the Ringtail-specific implementation of the Web Application Open Platform Interface (WOPI). Set this URL to RingtailURL/Document, where RingtailURL is the URL of your Ringtail environment. |
No default |
View pane |
URL to access the Ringtail Connect API. |
No default |
Ringtail Connect API |
|
URL for Mobile Binders web service |
This is the Web Service URL and not the URL used to access mobile binders on the iPad with the Ringtail Mobile Binders app. The URL must be in the format of either https://servername/RingtailWebservices/ or http://servername/RingtailWebservices. |
No default |
Mobile Binders app |
By default, the settings for the portal options described in the following table are optimized and should not need to be changed. Ringtail Support can advise if you need to set or change these values.
Some of these options may not be visible on the Portal options page.
Option |
Description |
Default |
Content search dtSearch timeout |
The maximum duration of the search server's content search request, in seconds. |
600 seconds |
Content search request timeout |
The maximum duration of the search client's HTTP (Web) request, in seconds. |
600 seconds |
Import staging option |
Allows you to choose whether to keep import staging tables for troubleshooting. Options are: ●Never: Never keep the staging tables ●Always: Always keep the staging tables ●Failure: Keep the staging tables when the import fails. |
Failure |
Maximum file size to index default |
The maximum file size for content files to be indexed. File sizes above this limit result in a file indexing status of “Excluded by Size.” This value cannot be set greater than 2147483647. |
104,857,600 bytes |
Maximum memory to use in MB |
The maximum amount of memory that dtSearch can use during indexing, in MB. |
1,024 MB |
Re-enable Migrate Portal Data button |
Enables the Migrate Portal Data button if the button is not visible on the Portal Home page. |
Cleared |
RPF Supervisor temporary folder |
Path to base folder for the RPF Supervisor to use for temporary data. If no value is specified for this option, the default value is %SystemRoot%\Temp (for example, C:\WINDOWS\Temp). |
Blank (uses C:\WINDOWS\Temp) |
STF content search dtSearch timeout |
Maximum duration, for the content search server time-out for Search Term Family processing, in second. |
1,800 seconds |
STF_content search request timeout |
Maximum duration for the content search server request time-out for Search Term Family processing, in seconds. |
1,800 seconds |
View pane extension filter |
Filter out files with these extensions and do not display the files in the View pane. Use the vertical bar character (|) to delimit values. |
bat|exe|dll|vbs|com|asp|pif|zip|scr|hlp|nsf|pst|ost |
View pane maximum file size |
Do not show files over this size in bytes to users in the View pane. Users see an error message if they try to view a larger file. |
104,857,600 bytes |
Ringtail developers use the following options for product testing and troubleshooting. If either of these options are visible on the Portal Options page for your cases, do not change their values.
●Cubes administration module upgraded
●Keyword highlighting enhanced performance
