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Ringtail includes settings for individual cases.
Case settings are available to system administrators and portal administrators, and to case administrators for their cases. The case settings apply at the case level and override the default settings inherited from the portal settings at the time of case creation. The Settings page for cases provides access to the following options:
●Properties: Contains the names of all of the servers and file repositories configured for the case.
●Case Options: Apply settings or enable functionality for the selected case.
●Case Disclaimer: Add, edit, disable, or reset a case-level disclaimer message.
●Content: File Type Rank: Manage file type ranking for the selected case.
●Indexing Options: Set indexing options when generating indexes for use with document searches in the selected case.
●Analysis Options: Set up concept analysis for the selected case.
Caution: To keep case settings consistent when changing content file type, rank, indexing options, or analysis options, you must rerun indexing and enrichment.
Use the following procedure to view the case settings.
1.On the Portal Home page, under Portal Management, click Cases and Servers.
2.On the Cases page, click the name of the case.