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You can edit the name or other properties of an entity field.
Note: You cannot edit the properties of the default entity fields that are created by Ringtail.
Use the following procedure to edit the properties of an entity field.
1.To access the fields associated with an entity, do the following:
a.On the Case Home page, under Case Setup, click Data Models.
b.Click the name of the data model that the entity belongs to.
Note: When an entity exists in multiple data models, the entity's fields are the same in every data model that the entity belongs to.
c.Click the name of the entity.
d.In the navigation pane, click Fields.
2.Click the name of a field.
3.In the navigation pane, click Properties.
4.Modify the Name or other field properties.