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Documents associated with a case are often available only in paper form. To make paper documents available in Ringtail, a scanning agency scans the documents, and then saves them in an electronic format, such as tagged image file format (.tiff) or portable document format (PDF). You view these image and PDF files in the Image viewer in the View pane.
In the Image viewer, you can perform the following tasks:
●View, navigate, and annotate document pages
●Highlight documents with different colors
●Redact documents
●Search for text to highlight or redact
●Convert highlights to redactions, and convert redactions to highlights
●Add notes to specific document pages
●Save pages that are relevant to a case in PDF format, which you can print in hard copy
●View native files as pages
●Watch video files and listen to audio files
For information about working with highlights, redactions, and notes, see Annotate documents.
The permissions set by your administrator determine access to this feature.
You can view, highlight, and redact the following file types in the Image viewer:
●Image files, such as .tiff, .gif, .jpg, .png, .wmf, or .bmp
●PDF files
Note: The case options set by your administrator determine access to this feature.
You can view, but not annotate, the following native file types in the Image viewer:
●.cal, .csv, .dcm, .dcx, .dgn, .dib, .doc, .docx, .dxf, .emf, .eml, .html, .jp2, .mil, .msg, .odp, .ods, .odt, .pcd, .pct, .pcx, .ppt, .pptx, .psd, .ras, .rtf, .svg, .tga, .txt, .xls, and .xlsx
The Image viewer contains a toolbar with tools for viewing and navigating through document pages. Your administrator controls access to the available tools. If you need to use a tool that is unavailable, contact your administrator.
Note: If the Image viewer toolbar is not visible, click the arrow on the side of the Image viewer pane to expand the toolbar. The Image viewer toolbar is disabled for files that cannot be annotated.
Use the following procedure to view image and PDF documents in the Image viewer.
1.Select a document.
2.In the View pane, click the Image viewer button.
The first page of the document appears.
Note: If a page is not a PDF or image file, Ringtail prompts you to download the file.
3.To adjust the page view, on the Image viewer toolbar, do any of the following:
oTo change the page magnification, click the Zoom In or Zoom Out buttons.
oTo move the position of the page, click the Pan button, and then drag the page to the location that you want to view.
oTo fit the entire page in the viewer, click the Fit full page button.
oTo fit the page to the width of the viewer, click the Fit page width button.
oTo rotate the page 90 degrees clockwise, click the Rotate button.
4.To navigate through the pages in the document, do any of the following:
oClick the arrows at the bottom of the View pane.
oSelect a specific page in the page label list.
oType a page number in the Page box.
Important: When you are reviewing a document, make sure that you review all of the pages in the document.
You can maintain the same view settings as you move from document to document in the Image viewer.
Use the following procedure to configure view settings for the Image viewer.
1.Select a document.
2.In the View pane, click the Image viewer button.
3.On the Image viewer toolbar, click the Options button.
4.Select the following options, as applicable:
oPage orientation: When you rotate a page, for example to change a page's orientation from portrait to landscape orientation, Ringtail retains the orientation and displays the next page with the same orientation.
oZoom level and location: When you zoom in on a page, Ringtail retains the magnification level and the last location that you viewed, and displays the next page with the same settings. This is useful when you want to review a specific area on a group of pages, such as footers.
5.Click Save.
