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The configuration for a Ringtail file repository contains the path and permissions for connecting to the stored files and folders. Ringtail supports image, index, and file transfer repositories.
●File transfer repositories contain the folders for the files you import, export, ingest, upload, or download in Ringtail. You will select the file repository when you perform any of these functions.
●Image and index repositories can be in the same physical server.
●For better performance, file transfer repositories should be on a separate server
Before creating a case, the system administrator must configure default file repository locations.
The File Repositories page shows the name and location of all configured file repositories, including the defaults, and how many cases are present on each file repository.
Use the following procedure to view existing file repositories.
1.On the Portal Home page, under Portal Management, click Cases and Servers.
2.In the navigation pane, click File Repositories.
Only a system administrator can add a file repository.
Use the following procedure to add a file repository.
1.On the Portal Home page, under Portal Management, click Cases and Servers.
2.In the navigation pane, click File Repositories.
3.Click Add.
4.In the Add file repository dialog box, enter information for the following fields. An asterisk indicates a mandatory field.
oName: Type a name for the file repository. The name must be unique for that type of file repository.
oUNC path (location): Type the path to the file repository.
oAccount user name: Type the user name in the format domain\username.
oPassword: Enter the password to use to connect to the file repository. Click Show password to view the characters in the password.
oDefault: The Image and Index check boxes are cleared by default. Select whether to set this repository as the default for images or indexes. You can have only one default file repository for each type.
5.Click Save.
A message appears indicating whether the repository was successfully added.
Only a system administrator can edit a file repository.
Use the following procedure to edit a file repository.
1.On the Portal Home page, under Portal Management, click Cases and Servers.
2.In the navigation pane, click File repositories.
3.Click the name of the file repository to edit.
4.On the Properties page for the file repository, you can change the file repository Name. You can change the Default status if this file repository is not already the default. Another file repository of the same type must exist to change the default.
5.To save the changes, click Save. To revert to the last saved file repository properties, click Reset.
Only a system administrator can delete a file repository.
Use the following procedure to delete a file repository.
1.On the Portal Home page, under Portal Management, click Cases and Servers.
2.In the navigation pane, click File Repositories.
3.Select the check box next to the file repository to delete.
4.Click Delete, and then click OK in the confirmation message.
Note: You cannot delete the default file repository or a file repository that is linked to a case.
