Portal and case options

Set this to the URL where Ringtail can access the content search service.

No default

Content search, indexing

Enable PDF redaction functionality for cases in this portal. You must also select this portal option to use the Enable PDF annotations case option. When enabled in both the portal and the case, users can:

●Add redactions, highlights, and notes to PDFs.

●Include PDF files as images in a production. These files can be endorsed.

●Control the resolution of PDF page rendering when endorsing PDFs in a production.

●Use page level granularity, which means users can work on individual pages of PDF documents.

Cleared

Productions, Pages view

Selecting this option enables security for the Organizations feature in Ringtail, with the following effects:

●Portal administrators who are members of a provider organization can access the Organizations feature.

●Portal administrators can manage only the cases and users associated with their organization.

●Users can be assigned to only the cases associated with their organization.

Important: Once you enable the option, the option is no longer visible on this page. If you enable the option in error, contact Ringtail Support for instructions on how to disable the option.

Cleared

Portal Management > Organizations

To improve performance, hit highlighting can now be configured as a separate service. The system administrator needs to install the hit highlight service and provide the URL to use.

No default

View pane

The ingestion licensing server used by all cases in the portal. The ingestion server can share the name and location with the Ringtail analysis server.

No default

Ingestions

The maximum number of failed challenge question attempts before Ringtail locks a user account.

5

Ringtail login

If enabled, allows users to access the Microsoft Office Online features that are available with an Office Online Editing license. For example, edit mode allows reviewers to see formulas and display hidden worksheets, rows, and columns in Microsoft Excel and to display comments in Microsoft Word. Your organization must have an Office Online Volume License with Microsoft to enable this feature.

Cleared

View pane

If using an Office Online Server (OOS) with your native file viewer, the URL path to your OOS installation, for example, http://oos.

No default

View pane

URL to the Ringtail-specific implementation of the Web Application Open Platform Interface (WOPI). Set this URL to RingtailURL/Document, where RingtailURL is the URL of your Ringtail environment.

No default

View pane

This is the Web Service URL and not the URL used to access mobile binders on the iPad with the Ringtail Mobile Binders app. The URL must be in the format of either https://servername/RingtailWebservices/ or http://servername/RingtailWebservices.

No default

Mobile Binders app

Additional text to appear in the “What’s new in Ringtail” section on the Case and Portal home pages. You can add extra text to this section, which then appears under the "See the recent changes" link.

No default

Portal Home page

If you select this option, the "What's new in Ringtail" section and the "See the recent changes" link appear on both the Case and Portal home pages. By default, the link takes you to a web page that provides an overview of the features for each release.

Selected

Portal Home page

Link to a web page describing new Ringtail features.

Links by default to the version notes page on www.ftitechnology.com

Portal Home page

Filter out files with these extensions and do not display the files in the View pane. Use the vertical bar character (|) to delimit values.

bat|exe|dll|vbs|com|asp|pif|zip|scr|hlp|nsf|pst|ost

Do not show files over this size in bytes to users in the View pane. Users see an error message if they try to view a larger file.

104,857,600 bytes

The maximum duration in seconds of the search server's content search request.

600 seconds

The maximum duration in seconds of the search client's HTTP (Web) request.

600 seconds

For dtSearch test extraction, use this option to exclude file types that are not supported or can cause jobs to fail.

tif, tiff

Allows you to choose whether to keep import staging tables for troubleshooting. Options are:

●Never: Never keep the staging tables

●Always: Always keep the staging tables

●Failure: Keep the staging tables when the import fails.

Failure

The maximum file size for content files to be indexed. File sizes above this limit result in a file indexing status of “Excluded by Size.” This value cannot be set greater than 2147483647.

104,857,600 bytes

The maximum amount of memory, in MB, that dtSearch can use during indexing.

1024 MB

Enables the Migrate Portal Data button if the button is not visible on the Portal Home page.

Cleared

Path to base folder for the RPF Supervisor to use for temporary data. If no value is specified for this option, the default value is %SystemRoot%\Temp (for example, C:\WINDOWS\Temp).

Blank (uses C:\WINDOWS\Temp)

Maximum duration, in seconds, for the content search server time-out for Search Term Family processing.

1800 seconds

Maximum duration, in seconds, for the content search server request time-out for Search Term Family processing.

1800 seconds

Case administrators can use this value to limit the result set size in the Browse pane for Concepts and Selected Concepts. Limiting the result set size helps prevent concepts in the Browse pane from timing out. If a user opens a result set with more documents than the default, counts will not appear, and Ringtail displays a message indicating to reduce the number of results to view the counts.

25,000

Browse pane

If your result set is greater than this value, the Browse pane displays ellipses instead of the item count. Note that increasing this value reduces the performance of the Browse feature and can cause timeouts and a heavy database load.

70,000

Documents > List

The maximum number of issues that can be added to a Code pane template. Use 0 to allow an unlimited number of issues to be added to the templates.

See also Issue pane issue limit in this table.

1,000

Documents > Code > Coding Template Administration

If enabled, automatically selects all new documents and performs concept analysis during indexing and enrichment. Also changes the appearance of the indexing and enrichment submission dialog by removing the ability to submit documents for concept analysis separately from indexing.

Ringtail selects the option by default for new cases, but clears, or disables, the option for existing cases. Note that selection can increase time for indexing and enrichment jobs.

Cleared for existing cases, selected for new cases

Map

If selected, administrators can browse the email domains and the email addresses of the people associated with each domain on the People and Organizations page in the Case Setup section, and search for documents by email domain using the Organization fields. The extracted domain is the portion of the People value starting at the first “@” character until the next character that is not a letter, number, period, or hyphen; or the next period or hyphen that immediately follows another period or hyphen. A domain must include at least one period and at least one letter. Ringtail removes leading or trailing periods and hyphens.

Selected

Coding

If selected, the Concept Cloud page on the Case Home page is available for any user with search concepts permission, as set on the Security > Features page.

Cleared

Case Home

If selected, this feature allows administrators to create mobile binders to use with the Ringtail Mobile Binders feature.

Cleared

Binders

Enable PDF redaction functionality for this case. You must also select the Enable PDF annotations portal option. If enabled, users can:

●Add redactions, highlights, and notes to PDFs, and print and export those PDFs.

●Create productions of annotated PDF files.

●Control the resolution of PDF page rendering.

●Use page level granularity, which means users are able to work on individual pages of multi-page single file documents.

Important: Once you enable Enable PDF annotations for a case, do not disable it.

Cleared

Productions, Pages View

The maximum number of subissues that can be expanded in the issue tree in the Code pane > Issues view. Use 0 to allow users to expand an unlimited number of subissues.

See also Coding template issue limit in this table.

1000 issues

0 = unlimited

Documents > Code > Issues

If selected, documents that do not have content files or that are identified as non-searchable PDFs during ingestion are automatically submitted for optical character recognition (OCR) processing during indexing and enrichment. The OCR processing uses the default OCR settings.

Note: Documents are scanned for the English language only.

Cleared

Index

One-to-one field that contains the file extension detail of the file to be considered the native file for productions and in the document native view.

none

Productions, Native view

Size of the production placeholder font.

20

Productions

Determines printed letter size for placeholders. Ringtail supports U.S. Letter and A4 values.

US Letter

Productions

Select to use “pre-fetching” of extracted HTML to accelerate document content viewing.

Cleared

Documents > View

Encrypted password that turns on the Ringtail Social Network feature, allowing the feature to be demonstrated.

No default

Social Network

When selected, allows group leaders to edit other users’ notes.

Selected

Documents > View

When viewing Outlook mail messages, embedded content can appear as encoded data. Select this option if you do not want to view this type of content.

True

Documents > View

The maximum number of documents in a results set that Ringtail loads in the Timeline pane.

50,000 documents

Documents > View > Timeline

To improve performance when using Internet Explorer, all audio and video files now automatically play in Windows Media Player. To disable this feature for a case, clear the check box.

Selected

Documents > View > Image viewer

Allow users to make private notes. Notes can be made in PDF and image files. Only administrators can view private notes.

Selected

Documents > View > Image viewer

Enable the "What's New in Ringtail" section on the Case Site Map page.

Selected

Case Home

Enable your browser to cache documents with these extensions for viewing. To not cache any documents, set the value to NONE.

doc;xls;ppt;pps;rtf;docx;xlsx;pptx;mpa;odt;vsd

The size of the cached content to keep for each document. This content is loaded immediately when a user clicks to load a document. Any content beyond the set length will render as the user scrolls through the document.

60,000 bytes per documents

The number of days from when a document is loaded or last viewed that Ringtail keeps the cached HTML rendering of the document. Cached HTML content increases performance when viewing documents. Values of 1,000 or higher keep the content cached indefinitely.

1,000 for new documents

180 for existing documents

Maximum number of documents in the cache.

3,000,000 documents

The maximum length of HTML to display when viewing document content. Any HTML beyond the set length does not appear when viewing documents. When the loaded content exceeds this size, the user sees a message asking them to download the document.

10,000,000 bytes per document

The number of documents to pre-load in Formatted content and Unformatted content view in the View pane.

2 documents

The maximum file size, in bytes, that renders when a document with hit highlighting opens in the View pane. This is the size of the rendered formatted content, not the underlying native file. Sometimes the rendered content is much larger than the native file. If there are no hits to highlight, this limit does not apply. If the rendered content (including hit highlighting) exceeds this limit, a message indicates that the file cannot be opened.

10485769 bytes (10 MB)

Enable HTTP compression to provide faster transmission times between IIS and client browsers that can accept compressed files.

Selected

When selected, does not allow native files to cache. This feature prevents the native application from creating a temporary file, which may then be accessible to a non-authorized person. File types in the Cache types list appear as HTML rather than opening in their native application.

Selected

This value defines the batch size in pages for RPF-driven updates to the file_size field for pages of a document.

1,000 pages

The maximum file size, in bytes, that renders when a document opens in the View pane. When a document exceeds the maximum file size, users can click a button to continue rendering the file. A message indicates that the file can take a while to load.

3,145,278 bytes

The length of time, in seconds, before a document being converted into an image times out

300 seconds

The maximum size of each file type that should be included in an ingestion. Files over the designated size generate a warning when calculating the file size for a folder. You can still submit the files for processing.

The format for this setting is: extension,size in GB;

Note that each setting is separated by a semicolon.

Use an asterisk as the extension to define the maximum size for all extensions not specifically listed.

*,5;PST,6;RAR,3

The maximum size, in KB, of files you can load using the Load search file tool.

4,096 KB (4 MB)

Default number of documents per page to display in the Map pane.

2,500 document

Maximum number of documents per page to display in the Map pane.

10,000 documents

Determines the number of documents placed in a batch to extract, score, or tokenize for training.

5,000

The maximum number of documents to process before recalculating the stopped concepts.

The next time an Indexing and enrichment job runs, the job updates the document counts for concepts to respect stopped concepts. This improves results for find similar searches. Going forward, when concepts are stopped, the counts are recalculated. For prevalent concepts, stopping a concept triggers a Concept analysis RPF job to recalculate the counts. The threshold for how prevalent a concept is to trigger a job is controlled by this option.

2500

Batch size used for the analysis stage of Thread Analysis jobs.

10,000

Batch size used for the body text extraction stage of Thread Analysis jobs.

1000

The timeline histogram default Date field. Defaults to 102, the Document Date field ID.

102

Important: Although this case option is available, it is disabled by default. In most scenarios, we recommend leaving this case option disabled. Before enabling this option, carefully consider the following changes that will occur.

If the case option is enabled, the following applies the first time a hash job is run:

●The Use Assigned Family Hash rules case option is no longer available to update.

●For any documents that received a family hash value from a previous run through the hash process, Ringtail removes any calculated family hash values,

●As a result, the only documents with family hash are those for which a user provided the family hash using Import mapping. These values will remain and be used.

●For all other documents, including those that had values removed, the hash process uses the individual hash value of the top-parent document in the family as the family hash for all documents in the family.

Cleared

This value is set to true if an analysis server has been set up for a case.

1 (True) if there is an analysis server for the case

The database command time-out allowed when adding documents to or removing documents from a workflow, or when rebuilding a phase.

1,200 seconds

Enables classifier output to be sent to Predict RPF task output. Used for debugging and troubleshooting.

False

Preserves classifier output files generated by Predict RPF tasks. Used for debugging to view outputs from predict.

False

Set to “True” to enable threading worker performance measurement output to be sent to Threading RPF task output.

False