Client computer requirements

Windows 7, Windows 8, Windows 8.1, or Windows 10

●Latest version of Internet Explorer 11

Notes regarding Internet Explorer:

oUse Internet Explorer if still using Avantstar Quick View Plus.

oWhen using Internet Explorer, add Ringtail as a trusted site on the client computer.

oRingtail does not support Enterprise Mode.

●Latest stable version of Google Chrome

Note: For dates to appear in the correct format when using Google Chrome, you must set the regional language on the Google Chrome Settings page under Advanced settings.

●Latest version of Microsoft Edge

2 GHz dual-core computer

●Enough RAM to run a web browser and the utilities listed in this table.

●4 GB minimum. For best performance, use 6-8 GB.

1024 x 768 or higher-resolution monitor

Optional:

●Microsoft Office, for viewing Microsoft Office documents.

●Adobe Reader.

●Microsoft Office Online viewer support

oIn 2017, the Ringtail 9 release included support for the Microsoft Office Online viewer, which provides the ability to review native files directly in Ringtail using Microsoft Office Online instead of Avantstar Quick View Plus.

●Alternatively, you can continue to use your Quick View Plus license under your agreement with Avantstar. Use Quick View Plus with Internet Explorer only.

●Aspera Connect web browser plug-in, for faster Ringtail file transfer, if Aspera Connect Server is configured for Ringtail by your administrator. You must have administrator rights on your computer to install the Aspera Connect web browser plug-in.